Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website and services.

1. Who We Are

Granger PR Firm ("Granger", "we", "us", or "our") provides strategic communications, brand excellence services, and AI-enhanced business systems. This Privacy Policy applies to our website and any related digital touchpoints (collectively, the "Site").

2. Scope

This Policy applies to personal information processed when you visit or interact with our Site, contact us, subscribe to updates, or use our services. It does not cover third-party websites or services that we do not control.

3. Information We Collect

We collect information that you provide to us directly and information collected automatically:

• Contact and business details (name, email, phone number, company, role).
• Inquiry content and preferences (messages, service interests, project details).
• Usage, device and technical data (IP address, browser type/version, pages viewed, time on page, referral URLs, cookies, analytics identifiers).
• Marketing and communications data (newsletter opt-ins, campaign interactions).
• AI interaction data (prompts, feedback, usage logs) when you engage with AI-driven features or forms.

4. How We Use Personal Information

We use personal information to:

• Respond to inquiries, provide proposals, and deliver services.
• Operate, secure, and improve the Site, including analytics and performance monitoring.
• Personalize content and communications, including newsletters and thought leadership.
• Develop and refine AI-enhanced business systems and communication tooling.
• Comply with legal obligations and enforce our terms.

5. AI Features and Automated Decision-Making

Our Site may offer AI-powered features for insights or interaction. We use safeguards to minimize bias and error, and human review is available for material decisions. We do not make solely automated decisions that produce legal or similarly significant effects without human oversight.

6. Legal Bases

Where required (e.g., under the GDPR/UK GDPR), we rely on legal bases such as consent, contract, legitimate interests, and legal obligations. For marketing communications, we will seek your consent where required and provide easy opt-out options.

7. Cookies and Similar Technologies

We use cookies and similar technologies for essential Site functionality, analytics, and personalization. You can manage cookies through your browser settings. Disabling cookies may affect certain features.

8. Sharing and Disclosures

We may share personal information with:

• Service providers (hosting, analytics, security, communications).
• Professional advisors (legal, compliance, finance).
• Authorities where required by law or to protect rights, safety, and property.
• Business transferees in the event of a reorganization, merger, or sale.

We do not sell personal information.

9. International Transfers

If personal information is transferred across borders, we implement appropriate safeguards (e.g., contractual protections) consistent with applicable law.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data category and legal requirements.

11. Security

We apply administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure.

12. Your Rights

Depending on your location, you may have rights such as access, correction, deletion, restriction, objection, portability, and withdrawal of consent. You also have the right to lodge a complaint with a supervisory authority where applicable.

13. Marketing Preferences

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly. Opting out will not affect service-related communications.

14. Children

Our Site is not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.

15. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies.

16. Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by an updated "Effective date" and will be effective when posted.

17. Contact Us

If you have questions or wish to exercise your rights, contact:

Granger PR Firm
Email: info@grangerprfirm.com